Haley Smith, Virtual Assistant Extraordinaire

Your business thrives on its reputation. Without a good one, your company is dead in the water. How your business gets things done forms the foundation of that reputation, and I am here to contribute to your company’s success by helping you get things done in an effective and efficient manner.

When you hire me, you can rest assured that I’ll do what you need me to do – and you can focus on what you do best.

Haley Smith VIrtual AssistantThanks to my diverse experience working with several well-respected companies, I am uniquely qualified to help you take your business to the next level – whether it’s for a short-term project or a longer-term working relationship.

From 2003 to 2016, I assisted several companies that are prominent in their respective fields, including Express Scripts, Centene Corp, and, most recently, Magellan Health Services. During that time, I worked closely with team leads, supervisors and managers to complete important tasks that helped our departments to meet and exceed company and industry benchmarks for excellence.

In one position, I successfully managed multiple market inquiry platforms and maintained a database of tens of thousands of medical providers. In another position, I delivered timely responses to provider and field staff support requests that came to me via telephone, email, and CRM. I have a B.A. in Liberal Arts that grants me adaptability to a myriad of industries via the analytical, problem solving, and communication skills it has helped me to enhance.

As a full-time virtual assistant, I help companies and individuals manage daily operations by completing clerical and administrative tasks to precise specifications. I am skilled in online research, email management, database management, transcription, captioning, word processing, writing, editing, proofreading, customer follow-up and support request response.

You have my personal guarantee that I will review my work for errors before submission, and I will consistently meet or exceed both your deadlines and your expectations.